Standard Operating Procedures for All Dentists:

Management and Marketing

In this Section you'll find SOPs addressing practice management and marketing tasks, such as:

• Staff: finding, hiring and training
• Conflict resolution
• OSHA and HIPAA
• Patient correspondance

At 230 pages, this section is an excellent guide for improving the functionality of your team, ensuring regulatory compliance and enhancing patient relationships. All the SOPs are easily customizable (in Microsoft Word) to meet the unique needs of your practice.

With recently incoporated Strategic Planning material, this section now includes the information you need to 'SOPify' your management and marketing systems and see the effectiveness of Standard Operating Procedures in action in your office, with your staff.


Management and marketing includes: 61 SOPs, 30 forms and 3 performance agreements in a three-ring binder with the complete text on CD as editable Microsoft Word files.

PRINTED VERSION: $125.00

The Management and Marketing section is now available in print and downloadable versions. Unfortunately, we are unable to offer refunds for downloaded materials, but we will resolve any issues arising from technical difficulties of the download process. Because of this restriction, we strongly recommend that, before ordering the downloadable, you:

DOWNLOADABLE VERSION: $95.00

Want more information? Click on the graphic above for the Table of Contents PDF (Adobe Reader required, see below left for link).