Standard Operating Procedures for All Dentists:
The Front Office
In this Section you'll find SOPs addressing common Front Office tasks such as:
- Opening and closing
- Confirming appointments
- Dealing with the hostile patient
- Chart preparation
At 171 pages, this section is an excellent guide for improving your critical "first impressions department" and standardizing scheduling tasks to improve your daily workflow. As all the SOPs are easily customizable (in Microsoft Word) to meet the unique needs of your practice.
With recently incoporated Strategic Planning material, this section now includes the information you need to 'SOPify' your front office and see the effectiveness of Standard Operating Procedures in action in your office, with your staff.
Front Office includes: 56 SOPs, 11 forms and 2 performance agreements in a three-ring binder with the complete text on CD as editable Microsoft Word files.
PRINTED VERSION: $125.00
The Front Office section is now available in print and downloadable versions. Unfortunately, we are unable to offer refunds for downloaded materials, but we will resolve any issues arising from technical difficulties of the download process. Because of this restriction, we strongly recommend that, before ordering the downloadable, you:
DOWNLOADABLE VERSION: $95.00
Want more information? Click on the picture above for the Table of Contents PDF (Adobe Reader required, see below left for link).