Standard Operating Procedures for All Dentists:

Individual Sections by Department

By purchasing one of the five sections of Standard Operating Procedures for All Dentists, you can "try SOPs on for size," before investing in the total program or involving the whole practice. Simply start with the department—hygiene or front office for example—that would most benefit from standardization.

This method also allows you to see first-hand the dramatic improvements that standards-based performance can affect in the only setting that matters: your offfice!

Each of the following sections provides everything you need to start the process within any department of your practice. Please click on a particular title either below or to the left for more information.

All sections now include more supporting documentation to explain the process of SOPification and ensure you have the knowledge you need to maximize effectiveness! To order, or for more information, click on the departmental links below.

All the sections are now available in print and downloadable versions. Unfortunately, we are unable to offer refunds for downloaded materials, but we will resolve any issues arising from technical difficulties of the download process. Because of this restriction, we strongly recommend that, before ordering any dowloadable version, you:

Front Office

From "Opening and Closing," to "Canceling and Rescheduling Recall Exams," the Front Office section includes: 56 SOPs, 11 forms and 2 performance agreements in a three-ring binder with the complete text on CD as editable Microsoft Word files.

Back Office

From "OSHA and the Back Office," to "Managing Medical Emergencies," the Back Office section includes: 78 SOPs, 16 forms and 4 performance agreements in a three-ring binder with the complete text on CD as editable Microsoft Word files.

Bookkeeping and Data Entry

From "Financial Arrangements," to "Secondary Insurance Claims," the Bookkeeping and Data Entry section includes: 24 SOPS, 7 forms and 1 performance agreement in a three-ring binder with the complete text on CD as editable Microsoft Word files.

Hygiene

From "Patient Care and Team Philosophy," to "Stocking Hygiene Treatment Rooms," the Hygiene Department section includes: 26 SOPs, 17 forms and 2 performance agreements in a three-ring binder with the complete text on CD as editable Microsoft Word files.

Management and Marketing

From "The Business of Dentistry," to "Conducting Patient Satisfaction Surveys," the Management and Marketing section includes: 61 SOPs, 30 forms and 3 performance agreements in a three-ring binder with the complete text on CD as editable Microsoft Word files.